Job Title: BytaNation Field Technician – Bytagig

About Us: Join Bytagig, a cutting-edge IT solutions company, as a Field Technician contractor. We are on the lookout for a skilled professional to contribute to our dynamic team. If you're passionate about providing top-notch onsite IT support and have expertise in networking, hardware installations, and server management, we want to hear from you.

Responsibilities:

1. Onsite IT Support:
   • Respond promptly to onsite service requests within a 2-hour radius.
   • Conduct installations, upgrades, and troubleshooting of networking equipment.
2. Hardware Maintenance:
   • Install, configure, and maintain computer hardware components.
   • Perform comprehensive hardware diagnostics to identify and resolve issues.
3. Networking:
   • Set up and configure networking infrastructure for optimal performance and security.
   • Troubleshoot network connectivity issues and implement effective solutions.
4. Server Management:
   • Install, configure, and maintain servers to meet client specifications.
   • Conduct routine server maintenance and updates.
5. Documentation:
   • Maintain accurate documentation of onsite activities, configurations, and troubleshooting procedures.
   • Provide detailed reports to the IT team regarding service calls and resolutions.
6. Customer Communication:
   • Communicate effectively with clients to understand IT requirements and provide clear explanations of technical issues and solutions.
   • Ensure customer satisfaction through exceptional service delivery.
7. Collaboration:
   • Collaborate with IT professionals and teams to address complex issues and implement robust solutions.
   • Participate actively in team meetings, contributing valuable insights to enhance overall IT support processes.

Qualifications:

1. Education and Certifications:
   • Degree in Information Technology, Computer Science, or related field preferred.
   • Relevant certifications such as CompTIA A+, Network+, or CCNA advantageous.
2. Experience:
   • Proven experience in onsite IT support, including networking equipment, hardware installations, and server management.
   • Familiarity with various operating systems and software applications.
3. Skills:
   • Strong troubleshooting and problem-solving skills.
   • Excellent communication and customer service skills.
   • Ability to work independently and collaboratively in a team environment.
4. Availability:
   • Must be available during regular business hours for onsite support within a 2-hour radius.
   • Travel is required for this role, with site visits varying based on client needs. Reliable transportation is a must.
      

How to Apply: If you are ready to take on this exciting opportunity, please submit your detailed resume and a cover letter outlining your relevant experience. Use the subject line "BytaNation Field Technician Application - Bytagig."

Please note: This is a contractor role (1099) with no set minimum commitment. You're also eligible to join our BonusGig referral program for increased reward. If a full-time position opens up, we'll prioritize those already part of our BytaNation program.
 

Bytagig is an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates of all backgrounds.